Lowe's In-Home Consultant | Trex Fencing Resources
FDS Distributors
VBU #93600
SOS #153539
Welcome to the IHC Resource Page for Trex Fencing
FDS Distributors, the Trex development and distribution partner for Trex, is Lowe’s source for ordering, sales and technical support. We created this page to help IHCs connect with our team, acquire more information, request samples, and help you sell Trex Fencing!
Trex Fencing is Lowe’s premium privacy fence. When customers want composite fencing or an upgrade from wood and PVC vinyl, Trex is the solution. Convert your customers’ backyards from maintenance nightmares to a beautiful retreat where weekends are spent enjoying their space rather than painting or staining.
» YOUR CUSTOMERS ARE ASKING FOR TREX FENCING. LET THEM KNOW LOWE'S IS AN AUTHORIZED INSTALLER. PRINT OR EMAIL THIS CUSTOMER HANDOUT.
For Service Providers
Visit the Service Provider page and forward the link to your subcontractor. The page contains installation resources that will help your subcontractor successfully build a Trex fence.
Selling Tools
How can we help you?
FDS Distributors is the Trex Fencing development and distribution partner. We support Lowe’s through the entire process of selling and installing Trex Fencing:
- IHCs: We’re your go-to support team for marketing, sales resources, and product training
- SERVICE PROVIDERS: We assist Lowe’s contractors with installation & technical support
Vendor Name: FDS DISTRIBUTORS
VBU#: 93600
SOS #: 153539 | SOS Freight #: 31563
CONTACT: IHC@TrexFencingFDS.com | P. 877-700-8739 | F. 877-770-8739
Order Samples
Email IHC@TrexFencingFDS.com to request samples. Sample packages ship with brochures and swatches of all three colors.
Building a Materials List Is as Easy as 1...2...3!
FENCING PARTS: (Just 3 components)
- Panel Kits (all materials except concrete)
- Posts (one post for all applications)
- Post Caps
PRE-BUILT GATE PARTS: (Just 3 components)
- Panel (standard and custom sizes)
- Hardware Kits
- Hinge Post stiffeners
Ordering Options
GENESIS
MANUAL PO
Sales Support
- Need help figuring materials and pricing? Send us your layouts!
- Getting customer requests for samples and brochures? Email us at IHC@TrexFencingFDS.com.
- Have questions about the product or installation? Call us at 877-700-8739.
Shipment
- Product ships on LTL for job size orders and truckloads for large orders.
- Orders typically ship within 5-10 business days (2-3 week lead time)
- Product arrives on wrapped, banded and labeled pallets.
Lowe’s Project Spotlights
Submit pictures and a write-up of your Trex Fencing projects and we’ll publish them on social media and our website. Email to IHC@TrexFencing.com.
Installation
- Fence ships un-assembled
- Installs similarly to wood and PVC Vinyl fencing
- Installation Resources: Guides | Videos | Call Support
A Lowe’s Project Spotlights: Before & After
Our Commitment To Lowe's Success
Promoting Lowe's to Trex Fencing Customers
When a residential installation lead comes through our offices, we reach out to the Lowe’s IHC in that market. We will evaluate the prospect’s interest beforehand to answer questions and give them general installation pricing. Our website promotes Lowe’s as a source for Trex Fencing. Additionally, Project Spotlights and snapshots on our blog and social media showcase IHC sales and provide contacts for future business.
Managing Expectations
- Special Order Process. We work almost exclusively with job size special orders and our processes have been honed by years of experience. We understand that customers may not always know what to expect, so we have developed freight receiving instructions to help customers prepare for the product and to troubleshoot any potential issues from shipment.
- Product Inventory. We stock a large inventory of all components in all colors.
- Problem resolution. As with all custom order scenarios, we recognize there are potential areas where failure could occur, and we work to prevent these from happening. If they should, however, be assured that Lowe’s and its clients are a top priority and we will work with you proactively to find reasonable solutions.